Terms of Service

Acceptance of these terms

These Terms of Service (“Terms”) govern your access to the website at tradewindoperations.com (the “Services”), operated by Tradewind Ops LLC (“Tradewind,” “we,” or “us”). By using the Services you agree to these Terms.

Paid consulting engagements are governed by a separate signed agreement, which controls if it conflicts with these Terms.

The Services

The Services are marketing information about our consultancy. They include descriptions of our approach, illustrative examples of the kind of work we do, and ways to contact us. They do not include any self-serve tool, account, or software product.

Illustrative material is not a commitment

The workflow examples, industry scenarios, and editorial pieces on this site are illustrative. They describe the kind of work we do and the shape of the outcomes we aim for. They are not case studies of named clients, not a description of results you should expect, and not a binding quote or commitment by us or anyone else.

Do not make purchasing, pricing, hiring, or operational decisions solely on the basis of material published here. See our Website and AI Disclaimer.

Acceptable use

You agree not to use the Services for any unlawful purpose or in violation of these Terms.

You agree not to upload malware, attempt to gain unauthorised access, or disrupt or overload the Services.

You agree not to reverse engineer, scrape, or resell the Services except as permitted by law.

You agree not to send us confidential, personal, or third-party information you are not authorised to share.

Intellectual property

The Services, including text, design, logos, and software, are owned by us or our licensors and protected by law. We grant you a limited, revocable, non-exclusive licence to use the Services for your internal business evaluation.

You keep ownership of content you send us; you grant us a limited licence to process it in order to respond to you.

Fees

The website is provided free of charge. Paid diagnostics, builds, and managed operations are quoted and contracted separately.

Disclaimer of warranties

The Services are provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the Services will be accurate, complete, uninterrupted, or error-free.

Limitation of liability

To the fullest extent permitted by law, Tradewind Ops LLC and its owners and personnel will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or business, arising from your use of the Services. Our total aggregate liability arising from the Services will not exceed USD $100.

Indemnification

You agree to indemnify and hold harmless Tradewind Ops LLC from claims arising out of your misuse of the Services or violation of these Terms.

Termination

We may suspend or discontinue the Services, in whole or in part, at any time. Provisions that by their nature should survive termination will survive.

Governing law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-laws rules. You agree to the exclusive jurisdiction of the state and federal courts located in Florida for any dispute that is not subject to a separate signed agreement.

Changes

We may update these Terms. Continued use after a change means you accept the updated Terms; the effective date appears at the top of this page.

Contact

Questions and legal notice: support@tradewindoperations.com.